SquareTrade Wins People’s Choice Award for Best Customer Service in Retail Sector

SquareTrade Wins People’s Choice Award for Best Customer Service in Retail Sector

Stevie® Awards Organization Polled 430,000 Consumers and Found SquareTrade Rated #1 for Outstanding Customer Service

SAN FRANCISCO, CA – March 7, 2014 – SquareTrade®, the #1-rated protection plan trusted by millions of happy customers, today announced it won the celebrated People’s Choice Award for Best Customer Service in the Retail Sector. This title reflects SquareTrade’s outstanding customer satisfaction and explains its rapid adoption by millions of people worldwide.

“SquareTrade is a company built from the ground up on great customer service. It’s our DNA and it’s what we do best. We are changing the way people think about warranties – and we’re delighted that it is so well received,” said Ty Shay, CMO of SquareTrade. “The People’s Choice award is the most important award we win because it comes directly from the voices of our customers. We’re honored to once again receive this important recognition.”

Nicknamed the Stevie® for the Greek word “crowned,” the 8th annual Stevie Awards for Sales & Customer Service were presented to honorees during an awards gala on February 21 in Las Vegas. SquareTrade previously won Stevie awards for Maverick of the Year in Consumer Services and Company of the Year. The company also won the People’s Choice award in 2011 for sales and customer service.

About The Stevie Awards
Stevie Awards are conferred in four programs: The American Business Awards, The International Business Awards, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service.  Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at www.stevieawards.com.

About SquareTrade

SquareTrade is the top-rated protection plan trusted by millions of happy customers for its fast and exceptional service. SquareTrade protects mobile devices, laptops and tablets, and other consumer electronics and appliances from malfunctions, accidental damage and life’s frequent mishaps. Unlike old-fashioned warranties, SquareTrade is designed for today’s consumer and uses innovative technology to deliver a zero hassle claims process. SquareTrade has more than 200,000 fans on Facebook, consistently wins industry awards and receives thousands of 5-star reviews for its legendary customer service. Top retailers around the world offer SquareTrade, achieving significant sales growth and happier customers. Privately held, SquareTrade’s investors include Bain Capital and Bain Capital Ventures. SquareTrade is headquartered in San Francisco and London. For more information, go to www.squaretrade.com

 

2 Responses to “SquareTrade Wins People’s Choice Award for Best Customer Service in Retail Sector”

  1. Olibver Costich Reply March 12 at 11:47 pm

    My experience with Square Trade was awful. I bought a TV and bought a Square Trade warranty from Costco. The TV was not bought at Costco. Trying to get Square Trade to properly register the coverage was a nightmare. In the end the corporate management at Costco had to get involved with the Square Trade management to figure it out.

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