SquareTrade©, the #1 rated protection plan trusted by millions of happy customers, today announced it received the Customer Milestone Award from Trustpilot, Europe’s largest and fastest-growing consumer review platform. Known for being customer obsessed and providing extraordinary service, 91% of SquareTrade ratings on Trustpilot have a five star rating, the highest possible score on the platform.
“Our most important barometer of success is feedback from our customers. The Trustpilot award is a great validation that we’re doing a few things well,” said Ty Shay, CMO at SquareTrade. “Trustpilot provides us with a critical feedback mechanism to understand our customers’ daily experience. They provide an excellent service to consumers and to companies like SquareTrade where customer happiness is the foundation of our business.”
SquareTrade is the top-rated protection plan trusted by millions of happy customers for its fast and exceptional service. SquareTrade protects mobile devices, laptops and tablets, and other consumer electronics and appliances from malfunctions, accidental damage and life’s frequent mishaps. Unlike old-fashioned warranties, SquareTrade is designed for today’s consumer and uses innovative technology to deliver a zero hassle claims process. SquareTrade has more than 200,000 fans on Facebook, consistently wins industry awards and receives thousands of 5-star reviews for its legendary customer service. Top retailers around the world offer SquareTrade, achieving significant sales growth and happier customers. Privately held, SquareTrade’s investors include Bain Capital and Bain Capital Ventures. SquareTrade is headquartered in San Francisco and London. For more information, go to www.squaretrade.com.
SquareTrade is a registered trademark of SquareTrade, Inc. All other company and brand names may be trademarks of their respective owners and SquareTrade is not affiliated, sponsored, authorized or otherwise associated with the above named companies.