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iPhone vs. Samsung Twitter Battle

twitterbattle3
We know that many of our awesome SquareTraders are Apple and Samsung fans. To put an end to this, we’ve started an Apple vs. Samsung Twitter battle where the losing phone will go through our Real Accident Challenge. And the fun part? We’ll leave the fate of the losing phone entirely in your hands– the more you tweet, the bigger the accident.

read accident challenge

It’s simple, just go here and tweet us #SaveThatiPhone or #SaveThatSamsung for the phone you’d like to save from our accident challenge. We’ll also give the winning phone to one lucky tweeter.

Tweet now, every vote counts! https://www.facebook.com/SquareTrade/app_208195102528120

SquareTrade’s 6 Hour iPhone & iPad Sale

SquareTrade has a GIANT deal going on today only, from 12:00pm to 6:00pm PST. Don’t miss out: It’s $69 for a 2-year iPhone or iPad protection plan and if you don’t purchase and claim it by 6pm PST, you’re out of luck. So what are you waiting for?!

Here are some questions to help you claim this sweet deal.

Q) How do I get a coupon?
A) Two easy steps. Visit squaretrade.com/sixhour.
1) Like our Facebook Page if you haven’t already.
2) Enter your email in the entry box at squaretrade.com/sixhour, and you’ll see your coupon code immediately. Just to be extra safe, you’ll also receive an email from us with that same code a few minutes afterwards.

Q) I can’t see the app! SquareTrade.com/sixhour just takes me to your Facebook wall.
A) You might have blocked the Coupons app in the past. This means our social offer will not work for you, since it’s built through this Coupons App. If you want to unblock the app, just take the following steps:
1. Visit https://www.facebook.com/settings/?tab=privacy
2. Click on Manage Blocking
3. Click Blocked Apps
4. Unblock “Coupons” app. Now you should be able to see our social offer.

If this doesn’t work, just send an email to social(at)squaretrade.com and we’ll take care of you!

Q) Do I have to approve the Coupons app to get this deal?
A) Yes – this app contains the coupons and makes it easier for you to share the deal. Don’t worry – it won’t steal or give away any sensitive information,  promise! For more information, check out our privacy policy at http:// http://www.squaretrade.com/pages/privacypolicy.

Q) What is this coupon good for?
A) You can use this coupon to purchase a 2-year iPhone (www.squaretrade.com/iphone) or iPad (www.squaretrade.com/ipad) Protection Plan from SquareTrade.com for only $69. This coupon expires at 6pm PST on January 5th, so make sure you use it as soon as you get it!

Q) Wait, six hours only?
A) You heard us right. You can only claim your coupon AND buy your protection plan between the hours of 12pm and 6pm Pacific Time on January 5th, 2013.

Q) What is this coupon not good for?
A) Unfortunately, coupon codes cannot be used for 3 year plans, eBay or Kindle Products. We also cannot combine this with any other offer.

Q: I bought a warranty at a higher price yesterday, can I get a refund for the difference?
A: Unfortunately we cannot apply coupons to past purchases. But never fear – we’ve got plenty of amazing deals coming up, so you won’t miss out.

Q: Can I purchase a protection plan for an iPhone or iPad that I haven’t purchased yet?
A: You can buy this plan within 30 days after purchasing an iPhone or an iPad, or if you’re planning to purchase the iPhone or iPad within the next few weeks. Any longer than that, you should wait. Once you get your device, just give us a call at 1-877-WARRANTY and we can change the start date of your warranty to reflect the date you purchased that item.

Q: What does the plan cover?
A: We cover regular manufacturer failures, along with drops, spills, and human clumsiness. So if you spill coffee on your phone or run it over with your car, we’ve got you. You can see more information here: http://www.squaretrade.com/iphone and here: http://www.squaretrade.com/ipad.

Q: I can’t purchase the iPhone plan through the app!
A: Unfortunately you won’t be able to use these coupons on the app. Come back when you get to a computer and it should work then. If you run into any further issues, just shoot us an email at social@squaretrade.com

Q: I’m having site issues when I try to buy a warranty.
A: Send us a screenshot of what you’re seeing at social(at)squaretrade.com and we’ll make sure we take care of you.

Q) How many coupons can I get?
A) You can get as many coupons as you want! Just refresh this page, enter in your email again, and you’ll get a new coupon code. You can only use each code once, so you’ll have to get a new code for each device that you want to cover.

Q: Is there a  deductible?
A: Yes, there is a $49 deductible for each repair claim on the iPhone plan. For the iPad, you can use either a Deductible or No Deductible plan. However if you take your broken item into the Apple store and get it replaced there, we’ll often waive the deductible for you.

Q: Can I buy it if I’m in another country?
A: If your iPhone or iPad has at least a 90-day US manufacturer’s warranty we’ll be able to cover it under our Worldwide Coverage clause.

Q) Can I buy it for a replacement phone from my carrier?
A: As long as your phone has a 90 day manufacturer’s warranty, we can cover it.

SquareTrade’s Big, Bigger and Biggest Holiday Giveaways

Guess what? It’s that time of the year…for SquareTrade’s big holiday giveaways on Facebook. This time there are three of them. What could you win? Well…

Our Big Giveaway is an iPad Mini. We’re giving away one every day, from 12/10 to 12/14. Just enter your email here: http://www.squaretrade.com/ipadgiveaway

Our Bigger Giveaway is an iPhone 5 for the winner and a friend. We’ll announce the winner on Friday, 12/14. You just have to have one friend “Like” SquareTrade on Facebook and then enter your email here: http://www.squaretrade.com/iphonegiveaway

Our Biggest Giveaway is a 50″ LED TV for the winner and two friends. We’ll also announce the winner on Friday, 12/14. You just have to have two friends “Like” SquareTrade on Facebook and then enter your email here: http://www.squaretrade.com/tvgiveaway

Have some questions? Here are some answers.

Q: I can’t see the giveaway! The links just take me to your Facebook wall.
A: You might have blocked some Woobox apps in the past. This means our giveaways will not work for you, since they are built through this app. If you want to unblock the app, just take the following steps:

1. Visit https://www.facebook.com/settings/?tab=privacy
2. Click on Manage Blocking
3. Click Blocked Apps
4. Unblock the “Woobox Custom Tab” app or “Static HTML Iframe Tab by Woobox”. Now you should be able to see the giveaway. If you’re still having trouble, shoot an email over to social(at)squaretrade.com

 

Q: My friend liked your page, but I still can’t get past the FriendGate!

A: Sorry to hear that! There might be two things happening here:

One, Your friend has their Page Likes set at private, so our app can’t count them in the FriendGate. If your friend wants to make their Page Likes visible, they can do this by going to:  Privacy Settings > Ads, Apps and Websites > How people bring your info to apps they use > Activities, interests, things I like (Make sure this item is ‘checked’) > Save Changes.

Or, two: Facebook is taking a while to update the new information, in which case you might want to check back in a few hours.

If you’re still having trouble, feel free to shoot us an email at social(at)squaretrade.com and we can manually enter you into the giveaway.

 

iPad Mini Big Giveaway Frequently Asked Questions

Q: How do I enter?

A: To enter the giveaway you must:

Step One: LIKE us on our Facebook Page on the iPad Mini Giveaway Tab at http://www.squaretrade.com/ipadgiveaway.

Step Two: Enter your email address into the email form and hit “Submit”. That’s it, you’re done!

Q: Does entering my email in this giveaway automatically enter me in all three giveaways?

A: Unfortunately no. As much as we love giving you free stuff, you’re going to have to work a little for it! If you want to enter the other giveaways, you’ll have to go to those tabs at http://www.squaretrade.com/iphonegiveaway and http://www.squaretrade.com/tvgiveaway and meet their requirements.

Q: Why do you want my email address?

A:  We ask for your email so we can tell you that you’ve won. In addition, you’ll be signed up for SquareTrade’s email newsletter, full of exclusive deals on 5-star protection plans and more announcements about similar giveaways.

But don’t worry – all your information is safe with us, and we’ll never share it with anyone else, promise. For more information, check out our privacy policy at http://www.squaretrade.com/pages/privacypolicy.

Q: When do you pick winners?

A: We will randomly pick an iPad Mini winner at 4pm on December 10th, 11th, 12th, 13th and 14th. Once we have confirmed the name of the winner, we will announce the winners on our Facebook Wall.

Q: How many people can win?

A: One lucky winner every day. That’s five winners over five days.

Q: If I win an iPad Mini, can I still win the iPhone 5 or TV Giveaway?

A: Of course you can. You have a chance to win in every giveaway you enter. And if lady luck smiles upon you, we won’t fight it.

 

Got more questions? Shoot us a an email at social(at)squaretrade.com

iPhone 5 Bigger Giveaway Frequently Asked Questions

Q: How do I enter?

A: To enter the giveaway you must:

Step One: LIKE us on our Facebook Page on the iPhone 5 Giveaway Tab at http://www.squaretrade.com/iphonegiveaway.

Step Two: Get one Facebook Friend to like SquareTrade’s Facebook Page.

Step Three: Enter your email address into the email form and hit “Submit”. That’s it, you and your friend have entered to win an iPhone 5 each.

Q: Does entering my email in this giveaway automatically enter me in all three giveaways?

A: Unfortunately no. As much as we love giving you free stuff, you’re going to have to work a little for it! If you want to enter the other giveaways, you’ll have to go to http://www.squaretrade.com/ipadgiveaway and http://www.squaretrade.com/tvgiveaway and meet their requirements.

Q: Why do you want my email address?

A:  We ask for your email so we can tell you that you’ve won. In addition, you’ll be signed up for SquareTrade’s email newsletter, full of exclusive deals on 5-star protection plans and more announcements about similar giveaways.

But don’t worry – all your information is safe with us, and we’ll never share it with anyone else, promise. For more information, check out our privacy policy at http://www.squaretrade.com/pages/privacypolicy.

Q: Do I have to approve this Woobox Custom Tab app?

A: Yes. You have to approve the permissions for this app so it can take a look at your friends list and figure out how many of them already like SquareTrade. The app won’t steal or publish any sensitive information, promise!

Q: When do you pick winners?

A: We will randomly pick an iPhone Winner on December 14th. Then we’ll ask that winner to choose a friend who also liked SquareTrade and entered the contest. Once we have confirmed the name of the winner, we will announce the winners on our Facebook Wall. But remember, only one winner per household!

Q: How many people can win?

A: Two. You and your friend who liked the page.

Q: If I win an iPhone 5, can I still win the iPad Mini or TV Giveaway?

A: Of course you can. You have a chance to win in every giveaway you enter. And if lady luck smiles upon you, we won’t fight it.

Q: If I have a friend that already likes your page, do I need to get a new friend to like you?

A: Nope, you’re all set! Just go ahead and enter your email to finish entering the giveaway. Don’t spam your friends, that’s just uncool!

Q: My friend liked your page, but I still can’t get past the FriendGate.

A: The system takes a few minutes to update, so you might want to check back in about ten minutes. If you’re still having trouble, just shoot us an email at social(at)squaretrade.com.

Q: I’m already in a contract with a network, can I still win an iPhone 5?

A: Absolutely. Once we ship you that new phone, you can just give your network provider a call, and they’ll transfer your number for you.

Q: How do you know if someone won because they helped the winner?

A: We rely on the good old-fashioned honor system. The winner can tell us who helped them gain entry into SquareTrade’s contest. We’ll take their word for it. We might even ask for a screenshot. If you have more than one friend that likes us, you get to pick the winner. Just remember: one winner per household!

Got more questions? Shoot us a an email at social(at)squaretrade.com

50” LED TV Biggest Giveaway Frequently Asked Questions

Q: How do I enter?

A: To enter the giveaway you must:

Step One: LIKE us on our Facebook Page on the TV Giveaway Tab at http://www.squaretrade.com/tvgiveaway

Step Two: Get two Facebook Friends who also like SquareTrade’s Facebook Page.

Step Three: Enter your email address into the email form and hit “Submit”. That’s it, you and two of your friends are entered to win a 50” LED TV each!

Q: Does entering my email in this giveaway automatically enter me in all three giveaways?

A: Unfortunately no. As much as we love giving you free stuff, you’re going to have to work a little for it! If you want to enter the other giveaways, you’ll have to go to http://www.squaretrade.com/ipadgiveaway http://www.squaretrade.com/iphonegiveaway and meet their requirements.

Q: Why do you want my email address?

A:  We ask for your email so we can tell you that you’ve won. In addition, you’ll be signed up for SquareTrade’s email newsletter, full of exclusive deals on 5-star protection plans and more announcements about similar giveaways.

But don’t worry – all your information is safe with us, and we’ll never share it with anyone else, promise. For more information, check out our privacy policy at http://www.squaretrade.com/pages/privacypolicy.

Q: Do I have to approve this “Static HTML Iframe Tab by Woobox” app?

A: Yes. You have to approve the permissions for this app so it can take a look at your friends list and figure out how many of them already like SquareTrade. The app won’t steal or publish any sensitive information, promise!

Q: When do you pick winners?

A: We will randomly pick a TV Winner on December 14th. Then we’ll ask that winner to choose two friends who also liked SquareTrade’s Facebook Page. Once we have confirmed the name of the winner, we will announce the winners on our Facebook Wall.

Q: How many people can win?

A: Three people will each win a 50” LED TV.

Q: If I win a TV, can I still win the iPad Mini or iPhone 5 Giveaway?

A: Of course you can. You have a chance to win in every giveaway you enter. And if Lady Luck smiles upon you, we won’t fight it.

Q: If I already have one friend who likes you because of the iPhone 5 Giveaway, do I still need to get two more friends to like you so I can win a TV?

A: No. In that case you will only need one more friend to like us. You just need two friends total.

Q: If I have two friend who already like your page, do I need to get two more new friend to like you?

A: Nope, you’re all set! Just go ahead and enter your email to finish entering the giveaway. Don’t spam your friends, that’s just uncool!

Q: My friend liked your page, but I still can’t get past the FriendGate.

A: The system takes a few minutes to update, so you might want to check back in about ten minutes. If you’re still having trouble, just shoot us an email at social(at)squaretrade.com.

Q: How do you know if someone won because they helped the winner?

A: We rely on the good old-fashioned honor system. The winner can tell us who helped them gain entry into SquareTrade’s contest. We’ll take their word for it.

Got more questions? Shoot us a an email at social(at)squaretrade.com

SquareTrade Makes Gift Giving Easy

Did you know that 43% of households have damaged a Christmas gift in the first month? That’s why it’s important to have your gifts protected from Day 1.

Fortunately, SquareTrade’s here to help out: Purchase any of our protection plans and we’ll send you a confirmation email with instructions on how to gift it to anyone on your list. You can even pick the day you want to transfer the plan into their name.

First, click this link in the confirmation email:

 

 

 

Next, you’ll want to enter your policy number (from the confirmation email) and the date you would like the coverage to begin, plus the name, email and address of the gift recipient.

Click submit and you’re all set for gift-giving bliss.

So when you’ve purchased that iPad, Nexus 10 or the like for your (very lucky) gift recipient, just follow the instructions on the confirmation email for a smooth warranty transfer.

Is this something you think will be useful? We’d love to know what you think about it in the comments below.

iPad Study: iPad 2 More Delicate Than Original iPad

SquareTrade conducted a study on the breakage difference between the iPad 2 and iPad 1. The results were pretty surprising…

SquareTrade Customers Reported 3.5 times more breakage on the iPad 2 than the iPad 1

SquareTrade iPad Reliability Study 1203

Nearly 1 in 10 iPad 2 owners damaged their device in an accident within the first 12 months of ownership. Wowza!

The study also found the top 8 causes of reported accidents:

  1. Drops while handling
  2. Fell off the table
  3. Driveway/in car
  4. Child
  5. In bag
  6. Banged it against something
  7. Spill
  8. Pet

SquareTrade customers reported 9.8% of iPad 2s break in the first 12 months

The reported iPad 1 and iPad 2 malfunction types were

  • Power/Battery failure: 37%
  • Touchscreen: 22%
  • Software: 14%
  • Speakers: 9%
  • Button: 8%
  • Other: 10%

The total iPad 2 failure rate was 10.1% compared to the iPad 1 at 3.7%.

Be sure to check out the full study here!

And check out our other studies on digital cameraslaptopsgame consoles, iPhone 3GSiPhone damage, and iPhones in the home.